Frequently Asked Questions
To place an order, simply browse our website, select the desired products, and add them to your cart. Follow the checkout process, providing necessary information, and complete the payment.
Currently, we only ship to addresses within the India. For international inquiries, please contact our customer service for assistance.
Our products come with a manufacturer’s warranty. Warranty details vary by product, so please refer to the specific product’s documentation or contact our customer service for more information.
We accept returns and exchanges within 30 days of the purchase date. The items must be unused and in their original packaging. For more details, please refer to our Return Policy on the website.
You can reach our customer service team by emailing info@multistarappliances.com or calling 0172 2652181. We are here to assist you with any questions or concerns.
Yes, MultiStar water heaters are designed with energy efficiency in mind. Specific energy ratings and details can be found in the product descriptions and documentation.
The suitability of MultiStar coolers for outdoor use depends on the specific model. Check the product specifications and documentation for information regarding indoor or outdoor usage.
Most of our products come with user-friendly installation instructions. If you encounter any difficulties, our customer service team is available to provide guidance and support.